The Future of Work: Harnessing the Workplace Ecosystem


I’ve been a workplace strategist and designer for many years, well before the global pandemic, and I’ve always believed that the physical spaces we live in make a huge contribution to our humanity – in terms of our well-being and how we relate to each other feel physically, mentally and socially; relating to our connection to nature and to nature; and in relation to our ability to reach our full potential no matter what aspect of our lives we are talking about.

These are all reasons why I became an interior designer and for me the workplace is one of the most critical places we can inhabit in order to achieve these goals. This passion and commitment to creating better places to work for people has been the driving force behind my career and when done right, I firmly believe that #theresnoplacelikework. The last few years have really pushed all of these ideas to the fore in people’s minds, and in many ways the pandemic has finally given workplace design its moment in the sun!

Not only has the global pandemic fundamentally changed the way people work, but it has also opened people’s minds and expanded their thinking when it comes to defining the “workplace”. Today, when we talk about the workplace, we’re not just talking about “the office”—we’re talking about a whole range of behaviors and environments that make up a diverse ecosystem of work. And as people’s hybrid work patterns become more apparent, many organizations face the challenge of creating the best possible experience for their employees when it comes to defining their workplace. It is no longer enough to provide an office and enable people to work from home – the entire work ecosystem must be considered.

The modern workplace is a complex network of interconnected “places” that encompass environments, behaviors and technologies such as:

To work from home: Supporting people with the choice and opportunity to work from home, either on regular days or on a more ad hoc basis.

Work from anywhere: Leverage the technology we use every day to enable productivity from anywhere in the world, and even combine annual vacations or travel with work.

Central hub office: A convenient CBD location geared towards bringing together large groups of customers and employees to collaborate, connect, focus and socialize.

The distributed office: Suburban or regional offices and/or co-working spaces that allow for working “closer to home” and access to a larger talent pool of potential employees.

The network village: Leveraging the existing branch network to test and iterate on new products, services, customer experience interfaces and collaborative work.

The virtual office: The Metaverse, AR, VR and creating fully virtual office experiences e.g. B. Onboarding and training.

This ecosystem is an opportunity for all businesses to use to their advantage and address some of the challenges that business communities face as they strive to create and support a holistic, meaningful work experience for their employees, many to take advantage of the benefits of the last few years – especially around health and well-being. All these experiences are underpinned by good ergonomics and high-quality furniture systems that ensure that people’s well-being is optimized.

This is where companies like Business Interiors come in to ensure each of these spaces is not only ergonomic, but also functional, practical and aesthetically pleasing. Most of these ways of working have been around long, many years before the pandemic. However, what has really changed now is the acceptance of the different alternatives and how different companies develop their own model of hybrid working and how they then combine the spaces, places, technologies, behaviors, systems and furniture to develop their own subtlety attuned ecosystem to help them adapt to an uncertain, ever-evolving future of work.

Intelligent furniture solutions

As workplaces take on new identities in a post-pandemic world, Business Interiors enables engagement, collaboration and culture with intelligent furniture solutions that meet the evolving needs of employees and organizations. Contact our team of business interiors experts to upgrade your workspace – we can help you with everything from a small refresh to a full furnishing.

Written by Angela Ferguson in association with Business Interiors


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