South End customers lose pressure after water main bursts

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Charlotte Wasser

Crews were delivering water jugs to customers suffering from hypobaric pressure after a contractor damaged a water main in the South End neighborhood on Tuesday afternoon, Charlotte Water officials said on Twitter.

According to the utility, around 4 p.m. crews responded to reports of the damaged main and low near the junction of Hawkins and Dunavant streets.

Shortly after 5 p.m., crews confined the outage to the 2100-2300 block of Dunavant Street, Charlotte Water said on Twitter.

It is at least the second such incident near this intersection in less than a month.

“Other areas should soon experience normal water pressure,” Charlotte Water wrote on Tuesday. “Jugs of water will be delivered to the area for customers without a water supply.”

Charlotte Water did not say how many homes and businesses were affected by the underpressure or name the development project the contractor was working on. A spokesman for Charlotte Water could not be immediately reached by The Charlotte Observer.

In early May, a construction crew damaged a water main, disrupting operations for more than a day. Samet Corp., the general contractor for the development, apologized to residents and businesses affected by the burst water main in an email to The Observer.

It’s not clear if the same crews caused Tuesday’s water main rupture.

On May 19, Charlotte Water began implementing an alert system that would notify customers of outages and emergencies. The system will allow Charlotte Water to call, text and email account holders and provide up-to-date information about their water service, the Observer previously reported.

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Joe Marusak has been a reporter for The Charlotte Observer, covering the people, communities and major news events of the area, since 1989, and was the news bureau editor for the paper. He is currently reporting on breaking news.

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